Q: Do you sell new or used laptops?
A: We sell both new and carefully tested used laptops and computers, along with genuine accessories and replacement parts.

Q: Are your used laptops in good condition?
A: Yes! All used devices are fully inspected and tested by our experts to ensure they work properly and meet quality standards.

Q: Can I get help choosing the right product?
A: Absolutely — feel free to contact us by email or phone and our team will be happy to assist you.

Q: What is your return policy for new products?
A: New products can be returned within 24 hours if they are unsealed only within that time and in original packaging.

Q: What about used products?
A: Used products can be returned within 24 hours only if there’s any issue or damage from our side.

Q: Who pays for return shipping?
A: Customers are responsible for return shipping costs unless the item is defective or incorrect.

Q: Do you offer repair services?
A: Yes! We provide professional laptop and computer repair services.

Q: Is there any warranty on repairs?
A: Yes — after a repair, you get 2 months of free service for the same issue. If any parts are needed, you only pay for the parts and shipping.

Q: How long does shipping take?
A: We usually process orders within 1–2 business days. Delivery time depends on your location and chosen shipping method.

Q: How can I track my order?
A: Once your order ships, we’ll send you a tracking number by email or WhatsApp.